IATA Diploma in Cabin Crew and Airline Customer Service

Duration:1 year

Intakes:March, May, August & December

Campus:Crew Lounge - Ara Damansara

Level of Study:Diploma

Faculty:Faculty of Entrepreneurship

Course Code:AV. DIP 2021 ®

About this course

The course is designed to guide aspiring minds to deliver outstanding customer service with the winning combination of knowledge, skills, and attitude.

Enhance your critical business knowledge and skills through this highly-acclaimed, world class leadership and management training program that combines one IATA course and 10 Harvard Manage Mentor modules.

Total Course Fees:

RM 21,000

For scholarship enquiries,  please e-mail  recruitment@crewlounge.com.my  or lyee@crewlounge.com.my for more details.

Subject Listing

  • Airline Interview Preparation
  • Airline Customer Service
  • Customer Excellence
  • Grooming & Etiquette
  • Communication Skills
  • Cabin Crew Roles & Responsibility
  • General Aviation Knowledge
  • Harvard ManageMentor Modules
  • Social Styles
  • Stress Management
  • Time Management

Entry RequirementsApplicants must have one of the following Entry requirements:

  • SPM/UEC/IGCSE or equivalent
  • 02 Credits
  • Trial Examination / Forecast results are accepted

International Student Only

International students who do not have the minimum English language entry requirement can be accepted into the programme.  Please contact Crew Lounge for further information.

Apply Course - Crew Lounge