Duration:1 year
Intakes:March, May, August & December
Campus:Crew Lounge - Ara Damansara
Level of Study:Diploma
Faculty:Faculty of Entrepreneurship
Course Code:AV. DIP 2021 ®
About this course
The course is designed to guide aspiring minds to deliver outstanding customer service with the winning combination of knowledge, skills, and attitude.
Enhance your critical business knowledge and skills through this highly-acclaimed, world class leadership and management training program that combines one IATA course and 10 Harvard Manage Mentor modules.
Total Course Fees:
RM 21,000
For scholarship enquiries, please e-mail recruitment@crewlounge.com.my or lyee@crewlounge.com.my for more details.
Subject Listing
- Airline Interview Preparation
- Airline Customer Service
- Customer Excellence
- Grooming & Etiquette
- Communication Skills
- Cabin Crew Roles & Responsibility
- General Aviation Knowledge
- Harvard ManageMentor Modules
- Social Styles
- Stress Management
- Time Management
Entry RequirementsApplicants must have one of the following Entry requirements:
- SPM/UEC/IGCSE or equivalent
- 02 Credits
- Trial Examination / Forecast results are accepted
International Student Only
International students who do not have the minimum English language entry requirement can be accepted into the programme. Please contact Crew Lounge for further information.