Duration:2-3 months (3 days/week, 10.00am-1.00pm)
Intakes:April/August
Campus:2A-2-1, Level 2-1, Block 2A, Plaza Sentral, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Malaysia.
71-A, Jalan Macalister, 10400 George Town, Pulau Pinang, Malaysia. (Level 1, Above Better Grocer)
Level of Study:Certificate
Faculty:Aviation - Airport Ground Services + Certificate in Customer Service Excellence
Course Code:
About this course
Discover excellent job opportunities with world class airport operators such as SATS (Changi Airport), DNATA, POS. Aviation, and many more! As a Guest Relations Ambassador, you play an important role in creating memorable experiences for passengers. Wanted to develop your Premium Customer Services Skills to handles lounge and private jet operations, now we can help you!
Inter Excel is now provide you a solid foundation for a progressive career in the aviation industry!
Total Course Fees
Fees structure: RM6,200
Registration Fee + Uniform: RM500
For more information please call Ms Hailey at +60 18-226 6100, or email interexcel.kl@gmail.com
Subject Listing
Course Modules
- Travel Industry Careers & Jargons
- Soft Skills & Language Training
- Professional Grooming & Workshop
- Passenger Handling
- Airline Terminology
- Airport Operations
- Check-In Procedures & Aviation Security
- Other Customer Services Subjects
Entry Requirments
- Entry Age: 18 or above
- Education Qualification: Minimum SPM (Credit in English)
- Well Groomed, Clear Complexion
- Pleasant Disposition (Friendly, Courteous & Outgoing)
- Language Proficiency (English & Mother Tongue)
- Good Health & Good Eyesight (Correctable with Contact Lenses)
- Experienced in Customer Service
Career Prospects
- Passenger Service Agent
- Reservation Sales Agent
- VIP Lounge Assistant
- Duty Free Assistant
- Ramp Agent
- Airport Security
Entry RequirementsApplicants must have one of the following Entry requirements:
- Target: SPM leavers with Pass in English
- Career Prospects: Airport Ground Staff or in any customer service field
International Student Only
- 18-35 years old Competency in English language High school certificate
- No prior culinary experience is required
- Please contact Le Cordon Bleu for more information.
